Reminder for our residential wastewater customers
We are in the winter re-averaging period. You can help control what your wastewater charge will be by conserving water during December, January and February. For more information, please contact customer service at 1-877-718-4396.
CRA operates more than three dozen water and wastewater systems throughout Central Texas. Follow the links for more information:
* About forms: Print, complete and mail or fax to LCRA according to instructions; requires free Adobe Acrobat Reader software. Help downloading PDF documents.
Did you know?
LCRA Water and Wastewater Utility Services serves retail and wholesale customers in 11 counties and in more than 30 communities, ranging from rural areas with limited financial resources to booming urban hubs. To learn more, read water vision for Central Texas.
Water conservation
Even a slow household water leak of just 15 drops per minute quickly adds up: That amounts to 2.16 gallons a day, 64.8 gallons a month and 788.6 gallons a year. Learn more and get a link to a WaterWiser Drip Calculator at tips for saving water in the water conservation section.
Schedule a free landscape irrigation checkup LCRA retail water customers qualify for a free checkup of their landscape irrigation system. During an about two-hour evaluation, a landscape professional will evaluate your watering needs, create a new watering schedule tailored to your landscape and teach you how to use the sprinkler system controls to better manage the water-saving schedule. We also provide a free rain sensor. To schedule a checkup, call 1-877-718-4396.
How to contact LCRA
CALL 1-877-718-4396: Report service interruptions or emergencies 24 hours a day. After regular hours, you will be routed to an on-call representative. Call if you have an emergency such as: water interruption, low water pressure, water discoloration, unusual taste or odor or a leak or main break.
DROP BY RETAIL OFFICE: Lake Pointe Center, 11612 Bee Caves Road, Bldg. 1, Suite 150, Austin, TX 78738
PAYMENT DROP LOCATIONS: Lake Buchanan Dam Administration Office, 101 LCRA Drive, Buchanan Dam, TX 78609
MAIL PAYMENTS: LCRA, P.O. Box 203902, Houston, TX 77216-3902
CRA operates more than three dozen water and wastewater systems throughout Central Texas. Follow the links for more information:
Schedule a free landscape irrigation checkup 
